Privacy Policy

Basic Guideline on Handling of Personal Information

J. Gerber & Co., (Japan) Ltd. (hereinafter “The Company”) will appropriately handle the personal information (address, company name, personal name, telephone number, e-mail address, etc.) to be sent at the inquiry complying with the Personal Information Protection Law and other relevant laws and regulations according to the following policy;

Collection and Use of Personal Information

The Company will use personal information provided by customers within the scope of the following purposes and never use it without customer's consent.

  1. Providing information on our products and services
  2. Confirmation and reply to inquiries by e-mail
  3. Research on feedbacks of questionnaire etc.
  4. Matters necessary for the implementation of its business
  5. Responding to conflict and dispute resolution

Disclosure of Personal Information

The Company will never disclose personal information you provided except in the following cases.

  1. With customer consent
  2. Delegating certain services to a subcontractor entering into confidentiality agreement etc. (delivery agent, printing company, etc.) within limited purpose of use
  3. Responding to the provision of personal information based on the Personal Information Protection Act and other related laws and regulations

Disclosure, Correction and Deletion of Personal Information

The Company will respond to requests for disclosing, correcting, or deleting customer's personal information possessed to the extent of common consent. Please contact it when you wish to disclose, correct, or delete such information you have provided. After verification of customers’ identity, it will respond to your request of disclosure, correction, or deletion within a reasonable time of period if necessary.

Contact for Any Inquiries

If you have any comments or questions regarding the handling of your personal information, please email to us via the inquiry form.

※ The Company may revise the contents of the privacy policy. In that case it will notify you on this website.

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